Topic outline


    One in four adults experiences at least one mental health problem in any given year. People in all walks of life can be affected at any point in their lives. Mental health problems represent the largest single cause of disability in the UK.

    Whether you're concerned about your own mental health or that of someone else, making the decision to seek help is a positive step. If you choose to seek medical help then the various options that may be available can make the process seem hard to navigate, and perhaps a little off-putting.

    For many, the first contact with a professional can be extremely daunting. How do I explain how I am feeling? What will happen to me? What if I get upset and start to cry? Will I have to take medication? Often our thoughts are negative, and yet we're seeking help because we want things to change, to feel better, to improve our situation. The first appointment can be the first step towards achieving this.

    There are a number of ways you can get help:

    • Book an appointment with a Mental Health nurse at Bishop's Castle Medical Practice - see here:
    • Call the Shropshire/Telford & Wrekin ACCESS service on 0808 196 4501
    • Call Shropshire Psychological Therapies on 0300 123 6020
    • Contact the Mental Health Social Work Team on 01743 255895 (or to find out more about the services they offer follow this link)
    • Attend one of the Let's Talk Mental Health Hub drop-in sessions or make an appointment (follow this link for hub locations)
    • You may want to talk this over with your GP first, who can arrange a referral if needed.


    What we do

    The team provide social care assessment for people with mental health difficulties, as well as:

    • Early help
    • Signposting to other agencies
    • Short term input and goal setting
    • Referral to an advocate
    • Carers assessment
    • Linking you to partner agencies
    • Carrying out urgent Mental Health Act assessments
    • Assessing eligibility for services

    Our aim is to enable you to make changes and develop life skills, not to tell you what to do.

    Access Services for Adult Mental Health in Shropshire  pdf


    • Helplines

      Whether you're concerned about yourself or a loved one, these helplines and support groups can offer expert advice.

      Anxiety UK

      • Charity providing support if you have been diagnosed with an anxiety condition.
      • Phone: 03444 775 774 (Monday to Friday, 9.30am to 10pm; Saturday to Sunday, 10am to 8pm)
      • Website:

      Bipolar UK

      • A charity helping people living with manic depression or bipolar disorder.
      • Website:


      • CALM is the Campaign Against Living Miserably, for men aged 15 to 35.
      • Phone: 0800 58 58 58 (daily, 5pm to midnight)
      • Website:

      Men's Health Forum

      Mental Health Foundation

      • Provides information and support for anyone with mental health problems or learning disabilities.
      • Website:


      • Promotes the views and needs of people with mental health problems.
      • Phone: 0300 123 3393 (Monday to Friday, 9am to 6pm)
      • Website:

      No Panic

      • Voluntary charity offering support for sufferers of panic attacks and obsessive compulsive disorder (OCD). Offers a course to help overcome your phobia or OCD.
      • Phone: 0844 967 4848 (daily, 10am to 10pm). Calls cost 5p per minute plus your phone provider's Access Charge
      • Website:

      OCD Action

      • Support for people with OCD. Includes information on treatment and online resources.
      • Phone: 0845 390 6232 (Monday to Friday, 9.30am to 5pm). Calls cost 5p per minute plus your phone provider's Access Charge
      • Website:

      OCD UK

      • A charity run by people with OCD, for people with OCD. Includes facts, news and treatments.
      • Phone: 0333 212 7890 (Monday to Friday, 9am to 5pm)
      • Website:


      • Young suicide prevention society.
      • Phone: HOPELINEUK 0800 068 4141 (Monday to Friday, 10am to 10pm, and 2pm to 10pm on weekends and bank holidays)
      • Website:

      Rethink Mental Illness

      • Support and advice for people living with mental illness.
      • Phone: 0300 5000 927 (Monday to Friday, 9.30am to 4pm)
      • Website:


      • Confidential support for people experiencing feelings of distress or despair.
      • Phone: 116 123 (free 24-hour helpline)
      • Website:



      • Information on child and adolescent mental health. Services for parents and professionals.
      • Phone: Parents' helpline 0808 802 5544 (Monday to Friday, 9.30am to 4pm)
      • Website: